Using data to increase relevance and build better relationships

May 03, 2023 00:38:32
Using data to increase relevance and build better relationships
Top Quartile
Using data to increase relevance and build better relationships

May 03 2023 | 00:38:32

/

Show Notes

David Hall, SVP, DX Director with Bank of Hawaii, joins Dan Marks to discuss key lessons learned during his history working across the front lines and back office at Zions, MX, and now at BOH, using data and personalization to make a difference in areas that really matter to customers.  Key points covered include:   

Other Episodes

Episode 0

April 14, 2021 00:13:03
Episode Cover

Purpose-driven performance w/ James Schenck

James Schenck, President & CEO of PenFed Credit Union and CEO of the PenFed Foundation, talks to Host Dan Marks about pay, performance, and...

Listen

Episode 0

November 30, 2022 00:20:04
Episode Cover

2022 Lessons Learned and Reflections on a Dynamic Year

Top Quartile brings you a special year end episode bringing back guests from the past year to talk about some of the key lessons...

Listen

Episode 0

October 25, 2023 00:37:47
Episode Cover

Using behavioral data to drive member experience improvements

David Eldred, Chief Experience Officer of Solarity Credit Union, joins Dan Marks to discuss how he has used practical behavior-driven data to be a...

Listen