How Customer Analytics Drive Promotional Strategies w/ Matt Allen

April 28, 2021 00:30:41
How Customer Analytics Drive Promotional Strategies w/ Matt Allen
Top Quartile
How Customer Analytics Drive Promotional Strategies w/ Matt Allen

Apr 28 2021 | 00:30:41

/

Show Notes

In this episode, host Dan Marks and Matt Allen, CMO at Flagstar Bank, discuss using customer analytics to drive a shift in promotional strategies, including:  

  • Research and analysis used to identify opportunity to shift marketing strategies 
  • Gaining buy-in for that strategic shift 
  • Outcomes and impact from this strategy 
  • Actionable insight on implementing a relationship-based approach to marketing 
  • Matt’s advice to his younger self 

Connect with Matt on LinkedIn 

Visit Flagstar’s website 

Other Episodes

Episode 0

December 21, 2021 00:19:17
Episode Cover

Lessons Learned 2021 Wrap-up Roundtable

We bring back some of the guests that were part of the inaugural year of Top Quartile for a roundtable discussion about key lessons...

Listen

Episode 2

February 07, 2021 00:43:27
Episode Cover

The value of customer data for M&A w/ Rick Claypoole

Why is customer analytics crucial for planning and executing a bank or credit union merger or acquisition? In this episode, Host Dan Marks and...

Listen

Episode 0

May 12, 2021 00:29:00
Episode Cover

How Core Values Drive Sustainable Performance w/ Shane Loper

Shane Loper, COO at Hancock Whitney Corporation talks to host Dan Marks about how his company’s values and mission relate to achieving top performance,...

Listen