Systematic onboarding w/ Delynn Byars

March 03, 2021 • 00:25:06
Systematic onboarding w/ Delynn Byars
Top Quartile
Systematic onboarding w/ Delynn Byars

Mar 03 2021 | 00:25:06

/

Show Notes

Delynn Byars,  SVP of Marketing at First South Financial Credit Union, discusses onboarding best practices with host Dan Marks: 
  • Why creating and implementing a systematic onboarding program was a priority 
  • Key components of First South’s systematic onboarding program 
  • How First South’s approach to onboarding has evolved and improved over time 
  • The results First South has seen from implementing onboarding changes and how the credit union measures results 
  • How the systematic onboarding program fits into the overall member experience 
  • Key take-aways for others considering implementing or upgrading an onboarding program
  • Delynn’s advice to her younger self … and her work with Mid South Therapy Dogs  

Connect with Delynn on LinkedIn 

About First South Financial Credit Union 

Learn more about credit union marketing with the Marketing Association of Credit Unions 

Check out Mid South Therapy Dogs 

Previous Episode
Next Episode

Other Episodes

Episode 0

February 23, 2022 • 00:14:47
Episode Cover

How My Training As A Creative Prepared Me To Lead The Brand w/ Kristen Curette

Community Resource Credit Union’s Marketing Director, Kristen Curette, talks all things design, digital, community, and leadership with host Dan Marks.  Highlights include:  Big digital...

Listen

Episode 0

September 29, 2021 • 00:24:28
Episode Cover

Loan Growth Best Practices w/Tim Keith

CEO at Infusion Tim Keith talks best practices in growing loans with host Dan Marks based on analyzing billions of industry specific peer data...

Listen

Episode 0

April 28, 2021 • 00:30:41
Episode Cover

How Customer Analytics Drive Promotional Strategies w/ Matt Allen

In this episode, host Dan Marks and Matt Allen, CMO at Flagstar Bank,  discuss using customer analytics to drive a shift in promotional strategies, ...

Listen