Systematic onboarding w/ Delynn Byars

March 03, 2021 • 00:25:06
Systematic onboarding w/ Delynn Byars
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Systematic onboarding w/ Delynn Byars

Mar 03 2021 | 00:25:06

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Show Notes

Delynn Byars,  SVP of Marketing at First South Financial Credit Union, discusses onboarding best practices with host Dan Marks: 
  • Why creating and implementing a systematic onboarding program was a priority 
  • Key components of First South’s systematic onboarding program 
  • How First South’s approach to onboarding has evolved and improved over time 
  • The results First South has seen from implementing onboarding changes and how the credit union measures results 
  • How the systematic onboarding program fits into the overall member experience 
  • Key take-aways for others considering implementing or upgrading an onboarding program
  • Delynn’s advice to her younger self … and her work with Mid South Therapy Dogs  

Connect with Delynn on LinkedIn 

About First South Financial Credit Union 

Learn more about credit union marketing with the Marketing Association of Credit Unions 

Check out Mid South Therapy Dogs 

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