Systematic onboarding w/ Delynn Byars

March 03, 2021 00:25:06
Systematic onboarding w/ Delynn Byars
Top Quartile
Systematic onboarding w/ Delynn Byars

Mar 03 2021 | 00:25:06

/

Show Notes

DelynnByars,  SVP of Marketing at First South Financial Credit Union, discusses onboarding best practices with host Dan Marks: 
  • Why creating and implementing a systematic onboarding program was a priority 
  • Key components of First South’s systematic onboarding program 
  • How First South’s approach to onboarding has evolved and improved over time 
  • The results First South has seen from implementing onboarding changes and how the credit union measures results 
  • How the systematic onboarding program fits into the overall member experience 
  • Key take-aways for others considering implementing or upgrading an onboarding program
  • Delynn’s advice to her younger self … and her work with Mid South Therapy Dogs  

Connect with Delynn on LinkedIn 

AbouFirst South Financial Credit Union 

Learn more about credit union marketing with the Marketing Association of Credit Unions 

Check out Mid South Therapy Dogs 

Other Episodes

Episode 0

September 26, 2023 00:27:15
Episode Cover

A leading Chief Digital Officer’s perspective on growth

Description: Doug Peacock, EVP and Chief Digital Officer of Associated Bank, joins Dan Marks to discuss how he is leading a Digital First/Product First...

Listen

Episode

February 09, 2021 00:35:52
Episode Cover

Welcome to Top Quartile

Why is Infusion starting a podcast? Because, says Infusion CEO Tim Keith, Infusion has a unique perspective on what’s happening in the community banking...

Listen

Episode 0

March 17, 2021 00:31:13
Episode Cover

Key marketing trends w/ John Oxford

John Oxford, SVP and Director of Marketing for Renasant Bank and author of the book No More Next Time: Marketing in the Age of...

Listen